Here are a few comments we have received over the past 12-18 months……

Medico-Legal Sector

Dear ScreenSafe UK…….

"I was late requesting the analysis of my client’s hair in time for court. Your team was very efficient and allowed me to fast track my results in time for court. Thank you for this excellent service, I will certainly use you again and will be recommending you to all I come in contact with!”  E. Smith (Solicitor)

"Thank you for a most excellent service. I am amazed that you are able to offer a service over and above other companies to allow me to prove that the opposition was in fact abusing Cannabis, even when another laboratory had proved they were not taking it. I was not aware until discussing with your staff that the tests offered by organizations are in fact very different and that previously I was not aware of all the facts.” N. Bevin (Solicitor)

"Thank you very much for your informative response. It is very much appreciated. I have found your services and assistance to be of the highest quality and look forward to working with you again.”  H. Harlowe (Social Services)

"I am both impressed and grateful for the exceptional service provided by you and your staff. I shall certainly have no hesitation in using your services again and in recommending others to do so. The service provided exemplifies the difference between “customer satisfaction” and “customer delight”. Sincere appreciation from a delighted customer.” M. Brown (Solicitor)

"I would like to pass on mine and my client’s thanks for the considerate way in which all your staff have helped and supported us throughout the case. The advice your company provided at the start has proved invaluable to our case. I look forward to using your services again and again.” Y.B. Mitchell (Psychiatrist)

"Why did I not find your company earlier?  I could have saved myself a lot of time and effort chasing up late reports from my previous supplier and therefore having to re-schedule court dates. It has been a delight to work with a company who delivers what they promise. Well done to you and your team!” J.Hays (Solicitor)

Workplace Sector

Dear ScreenSafe UK…….

"Having used your services now for the past year I felt it necessary to inform you of how pleased I am will the level of service you have provided.  You have been able to arrive on site at short notice and test staff suspected to be under the influence.  This has proved so effective in our workplace that the accident level has reduced and production levels have increased.  As you know it took a little while to implement, but the staff are aware that the steps we have taken have been in their interests and have now accepted the testing as a matter of course.” J.Strong (SHE Director)

"I just wanted to thank you for your help and guidance in our Policy Development. I must admit, I was not looking forward to the task I had been given but your staff was wonderful. They basically held my hand from start to finish to develop a Policy that was right for my organization and with the procedures put in place to implement the policy. Without your guidance I think I would still be working on it instead of feeling secure in the knowledge that our organization has a clear and robust policy for Drugs and Alcohol Testing in place.” L.R. Hawkins (H.R. Director)

"I had spoken to a number of companies before finding ScreenSafe UK and was impressed at the knowledge and professionalism of your staff.  My staff testing issues were, I felt, a rather delicate matter that your staff understood and dealt with in the manner I had expected and searched for.  Thank you for your assistance and continued support. “ M. Davies (Managing Director / Owner)

"Just a quick note to say thank you for the professional and courteous manner  in which your company and your employees handled the situation that arose recently at our head office. The deployment of the “sniffer” dog and a testing officer meant that we could prove without any doubt that certain members of staff were taking and distributing drugs while at work. Your assistance and advice on how to deal with the situation was invaluable. We look forward to working with you for the long term.” A. Frith (Managing Director)

"A company such as yours that delivers quality of service time and time again should be congratulated. Well done!” S. Harrison (Occupational Health Nurse)

"To know that there is someone at the end of the telephone 24 hours a day, 365 days a year to offer help and support is such a comfort to our staff who have no experience within this field.  It is good to know that we have the backing of experts that we can rely on. Thank you for all your help so far.” J. Standish (Group H&S Director)

"From writing our policy and training our managers and supervisors, to the rapid response to our calls for immediate “For Cause” testing – we could not be happier. I will have no hesitation to renewing the contract when it is due.” D. Patak (H.R. Director – UK & Ireland)

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